BigCommerce incident

Elevated error rate

Minor Resolved View vendor source →

BigCommerce experienced a minor incident on May 23, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 04:32 PM UTC
Resolved
May 23, 2026, 04:00 PM UTC
Duration
—
Detected by Pingoru
May 23, 2026, 04:32 PM UTC

Update timeline

  1. resolved May 23, 2026, 04:32 PM UTC

    At 16:10 UTC on May 23, for a period of 30 seconds, there was an elevated error rate for a subset of stores in the US region. Storefront, Control Panel, and API traffic were affected.