Is BetterCloud down?

Last checked 3m ago
Current status
BetterCloud is up

No incidents right now.

BetterCloud is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.

Real-time BetterCloud status, recent outages, and incident history: pulled directly from BetterCloud's official status page at status.bettercloud.com every 5 minutes. Pingoru tracks 37 BetterCloud services and has captured 5 incidents in the last 90 days (99.80% uptime). Get email, Slack, Discord, or webhook alerts the moment BetterCloud reports a new incident, free for 3 monitors, no credit card.

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BetterCloud uptime 99.80% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 39m
    Started Oct 23, 2026, 12:49 PM UTC · Resolved Oct 23, 2026, 02:29 PM UTC
    Google Administration
    Timeline · 4 updates
    • investigating · Oct 23, 2026, 12:49 PM UTC

      We are currently investigating an issue that is preventing BetterCloud Google Administration (g.bettercloud.com) from loading. We will provide another update as soon as possible. If you have any questions, please contact support by emailing [email protected].

    • investigating · Oct 23, 2026, 02:11 PM UTC

      We have restored BetterCloud's Google Administration (g.bettercloud.com) front end UI after an issue prevented the UI from loading for a period of time. We are currently monitoring for stability and will provide another update as soon as possible. If you have any questions, please contact support by emailing [email protected].

    • monitoring · Oct 23, 2026, 02:23 PM UTC

      We have restored BetterCloud's Google Administration (g.bettercloud.com) front end UI after an issue prevented the UI from loading for a period of time. We are currently monitoring for stability and will provide another update as soon as possible. If you have any questions, please contact support by emailing [email protected].

    • resolved · Oct 23, 2026, 02:29 PM UTC

      This incident has been resolved. Google Administration (g.bettercloud.com) access has been restored. If you have any questions, please contact support by emailing [email protected].

    Latest: This incident has been resolved. Google Administration (g.bettercloud.com) access has been restored. If you have any questions, please contact support by emailing support@betterclo…

  2. Resolved 24m
    Started Oct 09, 2026, 07:00 PM UTC · Resolved Oct 09, 2026, 07:24 PM UTC
    Next Generation
    Timeline · 2 updates
    • investigating · Oct 09, 2026, 07:00 PM UTC

      We are currently investigating an issue that is preventing customers from access the Email tools for Google Workspace in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconvenience this is causing and will provide another update as soon as possible. If you have any questions, please contact support by emailing [email protected].

    • resolved · Oct 09, 2026, 07:24 PM UTC

      We have resolved the issue preventing customers from accessing the Email tools section in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconvenience this is may have caused. If you have any questions, please contact support by emailing [email protected].

    Latest: We have resolved the issue preventing customers from accessing the Email tools section in BetterCloud's NextGeneration platform (ai.bettercloud.com). We apologize for any inconveni…

  3. Resolved 1d
    Started Oct 06, 2026, 08:47 PM UTC · Resolved Oct 07, 2026, 08:56 PM UTC
    Workflows
    Timeline · 3 updates
    • monitoring · Oct 06, 2026, 08:47 PM UTC

      We have identified and resolved an issue that caused certain "Create User" Actions to stall or fail for a subset of customers. We are currently monitoring for stability. If you have any questions, please contact our Support Team at [email protected]

    • monitoring · Oct 07, 2026, 01:12 PM UTC

      We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at [email protected]

    • resolved · Oct 07, 2026, 08:56 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d 1h
    Started Sep 01, 2026, 09:30 PM UTC · Resolved Sep 02, 2026, 10:36 PM UTC
    BambooHR
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 09:30 PM UTC

      We are currently investigating an issue that resulted in the suspension of a limited number of BambooHR integrations. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]

    • resolved · Sep 02, 2026, 10:36 PM UTC

      We have remediated the issue that resulted in the suspension of a limited number of Bamboo HR integrations. We advise any customer utilizing the Bamboo HR Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our help center article. We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].

    Latest: We have remediated the issue that resulted in the suspension of a limited number of Bamboo HR integrations. We advise any customer utilizing the Bamboo HR Integration within Better…

  5. Resolved 2h 13m
    Started Aug 05, 2026, 08:14 PM UTC · Resolved Aug 05, 2026, 10:28 PM UTC
    Live Chat Widget
    Timeline · 2 updates
    • identified · Aug 05, 2026, 08:14 PM UTC

      Chat is currently unavailable due to an outage with our Chat provider, Olark. Please submit a support ticket by emailing [email protected] and we will get back to you as soon as possible.

    • resolved · Aug 05, 2026, 10:28 PM UTC

      The issue with our Chat service has been restored. We appreciate your patience! If you have any questions, please contact Support: [email protected]

    Latest: The issue with our Chat service has been restored. We appreciate your patience! If you have any questions, please contact Support: [email protected]

Incident record

Since April 2026 · Statuspage by Atlassian · 37 components checked every 5 minutes
52incidents recorded
17last 12 months
5last 90 days
15 hourstypical duration, 12 months

The longest incident in the last year, Workflow email notifications are not sending on April 24, 2026, ran for 4 days. 9 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Workflows6
  • Live Chat Widget3
  • BambooHR2
  • Core Services2
  • Office 3652

Latest incidents

Outage history

Past 90 days · 5 incidents View full outage history →