BetterCloud incident
Workflow email notifications are not sending
Affected components
Workflows
Update timeline
- monitoring Apr 24, 2026, 09:11 PM UTC
We are investigating an issue that is preventing Workflow email notifications from sending for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at [email protected]
- monitoring Apr 27, 2026, 01:38 PM UTC
We have implemented a fix for the workflow notification issue and are monitoring to ensure it is resolved. If you have any questions, please contact our Support Team at [email protected]
- resolved Apr 28, 2026, 01:25 PM UTC
This incident has been resolved.
Looking to track BetterCloud downtime and outages?
Pingoru polls BetterCloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when BetterCloud reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track BetterCloud alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring BetterCloud for free
5 free monitors · No credit card required