BetterCloud experienced a minor incident on September 1, 2026 affecting BambooHR, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 09:30 PM UTC
We are currently investigating an issue that resulted in the suspension of a limited number of BambooHR integrations. We apologize for any inconvenience and will provide another update as soon as possible. If you have any questions, please contact Support: [email protected]
- resolved Sep 02, 2026, 10:36 PM UTC
We have remediated the issue that resulted in the suspension of a limited number of Bamboo HR integrations. We advise any customer utilizing the Bamboo HR Integration within BetterCloud User Automation to check the Integration Center and manually reconnect as needed using the directions in our help center article. We apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing [email protected].