Batch Outage History

Batch is up right now

There were 7 Batch outages since February 11, 2026 totaling 106h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.batch.com

Notice April 22, 2026

Email Composer – Service Unavailable

Detected by Pingoru
Apr 22, 2026, 08:16 AM UTC
Resolved
Apr 22, 2026, 08:46 AM UTC
Duration
30m
Affected: Dashboard
Timeline · 3 updates
  1. identified Apr 22, 2026, 08:16 AM UTC

    We are currently experiencing an issue with our email composer provider that is impacting the email editor. Since 10:01 CEST, initializing the email composer may fail or be significantly delayed. The issue has been escalated to our third-party provider, and we are awaiting a fix on their side.

  2. monitoring Apr 22, 2026, 08:36 AM UTC

    A fix has been deployed by our email composer provider and the email editor is initializing normally again. We are monitoring the situation to ensure stability before resolving the incident.

  3. resolved Apr 22, 2026, 08:46 AM UTC

    This incident has been resolved. Between 10:01 CEST and 10:30 CEST, our email composer provider experienced degraded performance that prevented or delayed the initialization of the email editor. A fix was deployed on the provider side and service is back to normal.

Read the full incident report →

Minor March 22, 2026

MEP Campaign Sending Delays

Detected by Pingoru
Mar 22, 2026, 10:31 PM UTC
Resolved
Mar 23, 2026, 10:29 AM UTC
Duration
11h 58m
Affected: Push deliveryCustom Exports[CEP] Export API
Timeline · 4 updates
  1. investigating Mar 22, 2026, 10:31 PM UTC

    We are experiencing an infrastructure issue impacting parts of our platform. Campaign sending on MEP and the MEP Audiences API have been unavailable since 22:45 CET. CEP exports (recurring and API) have been experiencing slowdowns on some jobs since 23:10 CET. Other platform features are operating normally. Our team is actively working on restoring service.

  2. identified Mar 22, 2026, 11:42 PM UTC

    We have identified the root cause of this incident. A failure on a subset of our infrastructure servers is preventing MEP campaigns from being sent and the MEP Audiences API from responding. CEP exports are also experiencing slowdowns on some jobs as a secondary effect. Our team is actively working on restoring the affected services.

  3. monitoring Mar 23, 2026, 12:15 AM UTC

    MEP campaign delivery has been restored. Campaigns planned since 22:45 CET are currently being sent, and the MEP Audiences API is back to normal. We are monitoring the platform to ensure stability. CEP export slowdowns (recurring and API) remain under investigation.

  4. resolved Mar 23, 2026, 10:29 AM UTC

    This incident has been resolved. The exports have been back up since 09:45 CET, pending requests are still being processed.

Read the full incident report →

Major February 28, 2026

Delays in CEP campaign processing

Detected by Pingoru
Feb 28, 2026, 03:02 PM UTC
Resolved
Mar 04, 2026, 07:35 AM UTC
Duration
3d 16h
Affected: Email deliveryPush DeliverySMS Delivery
Timeline · 3 updates
  1. identified Feb 28, 2026, 03:02 PM UTC

    We are investigating delays affecting CEP campaigns (one shot & recurring). As of writing, processing is approximately 1 hour behind schedule. In-app messages and automations are not affected. Campaigns will be sent to the expected users as the backlog clears.

  2. monitoring Feb 28, 2026, 03:31 PM UTC

    CEP campaigns (one-shot and recurring automations) are back to normal. The backlog was fully processed at 16:25 CET, and campaigns sent as of now work as expected. No data has been lost.

  3. resolved Mar 04, 2026, 07:35 AM UTC

    The service has been restored and has been under monitoring for 48 hours with no regressions observed.

Read the full incident report →

Minor February 21, 2026

Processing Delays for Mobile Profile Updates

Detected by Pingoru
Feb 21, 2026, 07:43 PM UTC
Resolved
Feb 21, 2026, 11:17 PM UTC
Duration
3h 33m
Affected: Email deliveryPush DeliverySMS DeliveryData ingestion
Timeline · 4 updates
  1. investigating Feb 21, 2026, 07:43 PM UTC

    We are investigating a performance degradation within our profile processing pipeline. This issue specifically affects updates sent via our mobile SDKs. As of 21/02/2026 at 17:00 CET, processing times have increased, with current delays of up to 3 hours. This latency may result in delayed execution for triggered automations.

  2. identified Feb 21, 2026, 08:16 PM UTC

    We have identified the issue and deployed a fix. The processing backlog is now beginning to clear, and delivery delays are steadily decreasing. We are monitoring the pipeline closely to ensure performance returns to nominal levels.

  3. monitoring Feb 21, 2026, 09:19 PM UTC

    The processing backlog has been steadily decreasing over the last hour. We continue to monitor the situation closely until all updates are processed and real-time performance is restored.

  4. resolved Feb 21, 2026, 11:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 19, 2026

Email Composer - Image Upload Issue

Detected by Pingoru
Feb 19, 2026, 09:30 AM UTC
Resolved
Feb 19, 2026, 09:51 AM UTC
Duration
21m
Timeline · 3 updates
  1. investigating Feb 19, 2026, 09:30 AM UTC

    We are currently experiencing an issue with our email composer provider that prevents image uploads from functioning correctly. The issue has been escalated to the provider, and we are awaiting a fix on their side. We will share further updates as soon as more information becomes available.

  2. monitoring Feb 19, 2026, 09:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 19, 2026, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 11, 2026

Delays in CEP trigger automations

Detected by Pingoru
Feb 11, 2026, 07:00 AM UTC
Resolved
Feb 11, 2026, 07:40 AM UTC
Duration
39m
Affected: Email deliveryPush DeliverySMS Delivery
Timeline · 2 updates
  1. monitoring Feb 11, 2026, 07:00 AM UTC

    Since 06:24 CET, CEP Trigger automations have been running late. We identified the cause and deployed a fix. Deliveries may be delayed by up to 90 minutes while the backlog processes. We are monitoring recovery.

  2. resolved Feb 11, 2026, 07:40 AM UTC

    The backlog has been processed, the trigger automations are now live.

Read the full incident report →

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