Barracuda incident

XDR dashboard unavailable with SSO

Ongoing since 03:11 AM UTC, affecting XDR Dashboard.

identified Nov 05, 2026, 04:16 AM UTC

Barracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected operational performance. Dashboard access remains down.

Started
Nov 05, 2026, 03:11 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Nov 05, 2026, 03:11 AM UTC

Affected components

XDR Dashboard

Update timeline

  1. identified Nov 05, 2026, 03:11 AM UTC

    We are working on an outage for XDR dashboard and access may be intermittent.

  2. identified Nov 05, 2026, 03:58 AM UTC

    The engineering team is actively working on restoring service but significant access disruption is in progress.

  3. identified Nov 05, 2026, 04:16 AM UTC

    Barracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering team promptly identified the underlying cause and implemented the appropriate corrective actions to restore normal functionality. We will continue to closely monitor the environment to ensure ongoing stability and the full restoration of expected operational performance. Dashboard access remains down.

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