Barracuda incident

Delay for NetSec Firewall Alerts for US-East and EU-West customers

Minor Resolved View vendor source →

Barracuda experienced a minor incident on September 24, 2026 affecting XDR Service, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 04:15 PM UTC
Resolved
Sep 25, 2026, 07:53 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 24, 2026, 04:15 PM UTC

Affected components

XDR Service

Update timeline

  1. monitoring Sep 24, 2026, 04:15 PM UTC

    NetSec firewall alerts for us-east and eu-west customers developed a backlog. Processing resources have been added and the backlog is coming down.

  2. resolved Sep 25, 2026, 07:53 PM UTC

    Processing is operating normally