Barracuda incident

Barracuda Backup Service Degradation

Barracuda is currently experiencing a major incident affecting Web Interface and Email Alerts / Reports and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 02:02 PM UTC
Resolved
Ongoing
Duration
● 2h 3m
Detected by Pingoru
Oct 21, 2026, 02:02 PM UTC

Affected components

Web InterfaceEmail Alerts / ReportsOffsite Transfers

Update timeline

  1. identified Oct 21, 2026, 02:02 PM UTC

    We are currently performing maintenance on our infrastructure. During this maintenance window, access to the Web Interface will be unavailable across all regions. Impact During this time: - Configuration changes cannot be made. - Product dashboard and Web Interface access will be unavailable. - New appliance activations will not be possible. - Appliances may appear offline within the management portal. Services That Remain Available The following services will continue to operate normally: + Scheduled backups will continue to run as planned. + Replication to the Barracuda Cloud will continue to function normally. + The Local Interface will remain available for restore and recovery operations. Our team is actively working to complete the maintenance and restore full functionality as quickly as possible. We appreciate your patience and understanding while we perform these improvements. Additional updates will be provided as they become available. Thank you for choosing Barracuda.