Barracuda experienced a major incident on October 1, 2026 affecting XDR Service, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
XDR Service
Update timeline
- monitoring Oct 01, 2026, 02:14 PM UTC
Due to an internal processing issue, alarm delivery was delayed beginning at approximately 3:16 PM EST on September 30. The issue has been resolved, and we began re-emitting the affected alarms at approximately 9:08 AM EST on October 1. Due to system throttling, the alarms are being re-emitted in batches and may continue arriving through approximately 11:00 AM EST.
- resolved Oct 01, 2026, 05:47 PM UTC
The issue was successfully resolved at 9:08 AM EST. The final alarm was subsequently reissued at 11:13 AM EST on October 1.