Bandwidth Outage History

Bandwidth is up right now

There were 58 Bandwidth outages since February 4, 2026 totaling 59h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.bandwidth.com

Minor February 19, 2026

Campaign Provisioning Delays

Detected by Pingoru
Feb 19, 2026, 04:58 PM UTC
Resolved
Feb 19, 2026, 09:59 PM UTC
Duration
5h
Affected: Line Feature Management
Timeline · 4 updates
  1. investigating Feb 19, 2026, 04:58 PM UTC

    Bandwidth teams are investigating an incident where 10DLC Campaign provisioning requests are delayed.

  2. identified Feb 19, 2026, 09:27 PM UTC

    Teams have identified the source of the delay and are working to restore expected provisioning behaviors.

  3. resolved Feb 19, 2026, 09:59 PM UTC

    This incident has been resolved.

  4. postmortem Mar 09, 2026, 12:40 PM UTC

    Between 13:00 - 18:30 UTC on February 19, customers creating or updating 10DLC messaging campaigns experienced delays in campaign activation. Campaigns appeared completed in the dashboard but were not fully provisioned with downstream partners. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260219 | Campaign Provisioning](https://www.bandwidth.com/support/en/articles/14006052-20260219-campaign-provisioning) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read the full incident report →

Minor February 18, 2026

10DLC MMS Messaging Incident

Detected by Pingoru
Feb 18, 2026, 06:13 PM UTC
Resolved
Feb 19, 2026, 09:26 PM UTC
Duration
1d 3h
Affected: MMS Messaging (MM4)REST APIs - HTTP MMS Messaging
Timeline · 5 updates
  1. investigating Feb 18, 2026, 06:13 PM UTC

    Bandwidth teams are investigating an incident where 10DLC MMS messages towards AT&T destinations are failing to complete as expected.

  2. monitoring Feb 18, 2026, 09:28 PM UTC

    Teams are observing expected messaging behavior. We will monitor for stability.

  3. monitoring Feb 19, 2026, 05:00 PM UTC

    We continue to observe expected MMS Messaging behavior. We will monitor to ensure prolonged stability.

  4. resolved Feb 19, 2026, 09:26 PM UTC

    This incident has been resolved.

  5. postmortem Mar 09, 2026, 01:13 PM UTC

    A subset of outbound MMS messages to AT&T subscribers were intermittently unable to be delivered during the peak messaging traffic hours of 16:00 - 20:00 UTC on February 16, 17 and 18. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260216 | Outbound MMS to AT&T](https://www.bandwidth.com/support/en/articles/14006028-20260216-outbound-mms-to-at-t) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read the full incident report →

Minor February 17, 2026

Outbound SIP Auth Calling Incident

Detected by Pingoru
Feb 17, 2026, 09:55 PM UTC
Resolved
Feb 18, 2026, 01:00 AM UTC
Duration
3h 5m
Affected: Outbound Calling (SIP) - United States
Timeline · 4 updates
  1. investigating Feb 17, 2026, 09:55 PM UTC

    Bandwidth teams are investigating an intermittent outbound SIP Auth calling incident, where SIP Auth calls are failing to complete as expected. This is an intermittent issue.

  2. monitoring Feb 17, 2026, 11:28 PM UTC

    Teams are observing expected calling behavior and will continue to monitor for prolonged stability.

  3. resolved Feb 18, 2026, 01:00 AM UTC

    This incident has been resolved.

  4. postmortem Mar 09, 2026, 01:09 PM UTC

    Between February 4 04:00 - February 17 23:08 UTC, a small subset of customers encountered intermittent failure for outbound SIP Auth calls. Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read the full incident report →

Notice February 17, 2026

Bandwidth App Incident - Insights Latency

Detected by Pingoru
Feb 17, 2026, 05:30 PM UTC
Resolved
Feb 17, 2026, 08:38 PM UTC
Duration
3h 8m
Affected: Messaging Insights Dashboard
Timeline · 4 updates
  1. identified Feb 17, 2026, 05:30 PM UTC

    Bandwidth teams have identified an incident where insights on the Bandwidth App may experience latency in populating updated data.

  2. monitoring Feb 17, 2026, 06:52 PM UTC

    Teams are observing expected Insight reporting behavior. We will continue to monitor for stability.

  3. resolved Feb 17, 2026, 08:38 PM UTC

    This incident has been resolved.

  4. postmortem Mar 09, 2026, 01:06 PM UTC

    On December 12 between 16:18 - 18:18 UTC and again on December 15 between 16:00 - 17:45 UTC, Bandwidth customers experienced delays in number provisioning and order completion within the Bandwidth App. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read the full incident report →

Minor February 16, 2026

10DLC MMS Outbound Incident

Detected by Pingoru
Feb 16, 2026, 08:06 PM UTC
Resolved
Feb 17, 2026, 01:10 PM UTC
Duration
17h 4m
Affected: MMS Messaging (MM4)REST APIs - HTTP MMS Messaging
Timeline · 4 updates
  1. investigating Feb 16, 2026, 08:06 PM UTC

    Bandwidth teams are investigating an incident with outbound 10DLC MMS messages towards the AT&T network. These messages are failing to deliver as expected.

  2. monitoring Feb 16, 2026, 09:40 PM UTC

    Teams are observing expected messaging behavior. We will continue to monitor for prolonged stability.

  3. resolved Feb 17, 2026, 01:10 PM UTC

    This incident has been resolved.

  4. postmortem Mar 09, 2026, 12:34 PM UTC

    A subset of outbound MMS messages to AT&T subscribers were intermittently unable to be delivered during the peak messaging traffic hours of 16:00 - 20:00 UTC on February 16, 17 and 18. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [20260216 | Outbound MMS to AT&T](https://www.bandwidth.com/support/en/articles/14006028-20260216-outbound-mms-to-at-t) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Read the full incident report →

Minor February 4, 2026

Intermittent ATL Datacenter Incident

Detected by Pingoru
Feb 04, 2026, 04:52 PM UTC
Resolved
Feb 04, 2026, 06:54 PM UTC
Duration
2h 1m
Affected: Inbound Calling (SIP) - United StatesOutbound Calling (SIP) - United StatesToll-Free calling - Outbound (SIP) - United StatesToll-Free calling - Inbound (SIP) - United States

Read the full incident report →

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