Bandwidth incident

Bandwidth Local Market Impairment - 248 - Richmond, VA

Bandwidth experienced a notice incident on October 6, 2026 affecting 248 - Richmond, VA, lasting 7h 29m. The incident has been resolved; the full update timeline is below.

Started: Oct 06, 2026, 04:51 AM UTC
Resolved: Oct 06, 2026, 12:21 PM UTC
Duration: 7h 29m
Detected by Pingoru: Oct 06, 2026, 04:51 AM UTC

Affected components

248 - Richmond, VA

Update timeline

investigating Oct 06, 2026, 04:51 AM UTC

We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
monitoring Oct 06, 2026, 08:41 AM UTC

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
resolved Oct 06, 2026, 12:21 PM UTC

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.