Bandwidth incident

Bandwidth Local Market Impairment - 974 - Rochester, NY

Critical Ongoing View vendor source →

Bandwidth is currently experiencing a critical incident affecting 974 - Rochester, NY, which began 10h ago. The vendor's full update timeline is below.

Started
Sep 30, 2026, 01:14 AM UTC
Resolved
Ongoing
Duration
● 9h 59m
Detected by Pingoru
Sep 30, 2026, 01:14 AM UTC

Affected components

974 - Rochester, NY

Update timeline

  1. investigating Sep 30, 2026, 01:14 AM UTC

    We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

  2. investigating Sep 30, 2026, 07:43 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2026, 08:24 AM UTC

    Our carrier has identified the cause of this incident and is working to complete repairs.

  4. monitoring Sep 30, 2026, 11:00 AM UTC

    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.