Bandwidth experienced a major incident on October 6, 2026 affecting New Number Ordering and Bandwidth App and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
New Number OrderingBandwidth AppNumber PortingPhone Number Lookup API
Update timeline
- investigating Oct 06, 2026, 06:41 PM UTC
Bandwidth teams are investigating an incident impacting the following items; Portability Checker, Telephone Number Lookups, and/or New Number Orders. These tasks may be delayed or fail to complete. Teams are working to restore expected App performance.
- identified Oct 06, 2026, 06:58 PM UTC
Teams have identified the source of this incident and continue working towards a resolution.
- resolved Oct 06, 2026, 07:45 PM UTC
This incident has been resolved.