Axis Communications Outage History

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Pingoru has recorded 51 incidents for Axis Communications: 14 in the last 12 months and 3 in the last 90 days.

Source: status.axis.com

51incidents recorded
14last 12 months
3last 90 days
3 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOctNov1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov2%
Pingoru began tracking Axis Communications in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202610 of 720 (0%)
May 202600 of 744 (0%)
June 202611 of 720 (0%)
July 202610 of 744 (0%)
August 202620 of 744 (0%)
September 202600 of 720 (0%)
October 202614 of 744 (0%)
November 202615 of 274 (2%)

Incidents, newest first

Major November 9, 2026 Disturbance in some of our services 5h 26m Sign in, Body Worn Cloud Extensions

Started Nov 09, 2026, 04:14 PM UTC· resolved Nov 09, 2026, 09:40 PM UTC

  1. identified Nov 09, 2026, 04:14 PM UTC

    We are experiencing issues with some of our services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Nov 09, 2026, 04:44 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 09, 2026, 09:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 5, 2026 Video Source Inventory Problem 3h 32m Create site, Device management, General

Started Oct 05, 2026, 12:15 PM UTC· resolved Oct 05, 2026, 03:48 PM UTC

  1. investigating Oct 05, 2026, 12:15 PM UTC

    We are currently experiencing degraded performance across certain services. Our engineering team is actively investigating the issue to restore normal operations. We will provide updates as more information becomes available.

  2. identified Oct 05, 2026, 01:37 PM UTC

    The cause of the event latency has been identified and addressed. Events are currently being processed, and we anticipate normal performance to be restored over the next few hours.

  3. monitoring Oct 05, 2026, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 05, 2026, 03:48 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 05, 2026, 03:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2026 Disturbance in Axis Site Designer 4m User database synchronization

Started Aug 28, 2026, 01:39 PM UTC· resolved Aug 28, 2026, 01:44 PM UTC

  1. investigating Aug 28, 2026, 01:39 PM UTC

    We are experiencing issues with Axis Site Designer where customer have reported to be stuck on "Loading Product Data". Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Aug 28, 2026, 01:40 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Aug 28, 2026, 01:41 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 28, 2026, 01:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 4, 2026 Cloud Storage Video Upload Problem in Europe Region 3m Cloud Storage Playback

Started Aug 04, 2026, 08:06 AM UTC· resolved Aug 04, 2026, 08:09 AM UTC

  1. investigating Aug 04, 2026, 08:06 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 04, 2026, 08:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 11, 2026 We are currently experiencing intermittent problem when performing recording playback using the ACS Edge PC client and in MySystems. ACS Edge Mobile app playback is not affected 9m Video playback

Started Jul 11, 2026, 06:01 PM UTC· resolved Jul 11, 2026, 06:10 PM UTC

  1. investigating Jul 11, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 11, 2026, 06:10 PM UTC

    Problematic service was identified and fixed

Read the full incident report →

Major June 23, 2026 Device onboarding outage 56m Device Onboarding

Started Jun 23, 2026, 03:04 PM UTC· resolved Jun 23, 2026, 04:00 PM UTC

  1. investigating Jun 23, 2026, 03:04 PM UTC

    We are currently investigating an issue with onboarding devices.

  2. identified Jun 23, 2026, 03:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 23, 2026, 03:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 28, 2026 Partial outage in AXIS Camera Station Pro synchronization 11m Sign in, Register system, Secure Remote Access v2, Device management and 1 more

Started Apr 28, 2026, 12:28 PM UTC· resolved Apr 28, 2026, 12:40 PM UTC

  1. monitoring Apr 28, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified Apr 28, 2026, 12:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 28, 2026, 12:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 28, 2026, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 28, 2026, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 28, 2026 Partial outage of Device Onboarding 1h 26m Device Onboarding, Create site, Device management

Started Mar 28, 2026, 05:58 PM UTC· resolved Mar 28, 2026, 07:25 PM UTC

  1. investigating Mar 28, 2026, 05:58 PM UTC

    We are currently investigating degraded performance of device onboarding.

  2. identified Mar 28, 2026, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 28, 2026, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026 Disturbance in some of our services 1h 43m Cloud Storage Playback

Started Feb 25, 2026, 06:06 PM UTC· resolved Feb 25, 2026, 07:50 PM UTC

  1. investigating Feb 25, 2026, 06:06 PM UTC

    We are experiencing issues with our Cloud storage playback. Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Feb 25, 2026, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 25, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 20, 2026 Issues with entering a site in AXIS Camera Station Edge 19m Create site, Live video, General

Started Feb 20, 2026, 05:39 AM UTC· resolved Feb 20, 2026, 05:59 AM UTC

  1. investigating Feb 20, 2026, 05:39 AM UTC

    We are currently investigating issues with some of our VMS clients.

  2. resolved Feb 20, 2026, 05:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 12, 2026 Disturbance in some of our services 4h 16m Device Onboarding, Device Onboarding, Create site

Started Feb 12, 2026, 06:24 AM UTC· resolved Feb 12, 2026, 10:40 AM UTC

  1. investigating Feb 12, 2026, 06:24 AM UTC

    We are experiencing issues with device onboarding in Axis Cloud Connect. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Feb 12, 2026, 10:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 10:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 10:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 28, 2026 Disturbance in some of our services 1h 21m

Started Jan 28, 2026, 05:39 PM UTC· resolved Jan 28, 2026, 07:01 PM UTC

  1. investigating Jan 28, 2026, 05:39 PM UTC

    We are experiencing issues with some of our services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. monitoring Jan 28, 2026, 06:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025 Backend Infrastructure Outage 2h 18m Device Onboarding, License System, Device Management, Device Management and 6 more

Started Dec 18, 2025, 11:29 AM UTC· resolved Dec 18, 2025, 01:48 PM UTC

  1. investigating Dec 18, 2025, 11:29 AM UTC

    We are currently experiencing a backend service disruption that is impacting multiple products. Our teams are actively investigating and working to restore normal operation. Further updates will be shared as they become available.

  2. identified Dec 18, 2025, 11:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2025, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 18, 2025, 12:03 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 18, 2025, 01:14 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Dec 18, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Dec 18, 2025, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025 Issues with ACS Pro server onboarding 1d Register system, Device management

Started Dec 15, 2025, 02:44 PM UTC· resolved Dec 16, 2025, 03:16 PM UTC

  1. investigating Dec 15, 2025, 02:44 PM UTC

    We are experiencing intermittent disturbances related to onboarding for some Axis Camera Station Pro servers. This can prevent devices from showing up in the device management and video operation in My System. Investigation is ongoing.

  2. investigating Dec 16, 2025, 08:55 AM UTC

    The issue affects only devices which were previously removed from the system and later re-added. Our engineers are actively working on a resolution, and further updates will be shared as progress is made.

  3. identified Dec 16, 2025, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 16, 2025, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025 Service Outage Notice 11h 1m Sign in, Create site, Register system, Live Video and 14 more

Started Oct 29, 2025, 04:34 PM UTC· resolved Oct 30, 2025, 03:36 AM UTC

  1. investigating Oct 29, 2025, 04:34 PM UTC

    Some services are currently unavailable due to an outage with our cloud provider.

  2. investigating Oct 29, 2025, 04:38 PM UTC

    Some services are currently unavailable due to an outage with our cloud provider.

  3. investigating Oct 29, 2025, 04:41 PM UTC

    Some services are currently unavailable due to an outage with our cloud provider.

  4. investigating Oct 29, 2025, 04:42 PM UTC

    Some services are currently unavailable due to an outage with our cloud provider.

  5. investigating Oct 29, 2025, 05:27 PM UTC

    Some services are currently unavailable due to an outage with our cloud provider.

  6. identified Oct 29, 2025, 09:54 PM UTC

    We are seeing recovery from the cloud provider outage, but services are not fully restored yet.

  7. identified Oct 29, 2025, 10:06 PM UTC

    We are seeing recovery from the cloud provider outage, but services are not fully restored yet.

  8. monitoring Oct 29, 2025, 11:24 PM UTC

    A fix has been implemented by cloud provider. We are monitoring the results.

  9. monitoring Oct 29, 2025, 11:46 PM UTC

    A fix has been implemented by cloud provider. We are monitoring the results.

  10. resolved Oct 30, 2025, 03:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 28, 2025 No response on License Manager 41m License management, License management

Started Oct 28, 2025, 03:12 PM UTC· resolved Oct 28, 2025, 03:54 PM UTC

  1. investigating Oct 28, 2025, 03:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2025, 03:13 PM UTC

    Responsible team identified the issue and preparing a fix.

  3. identified Oct 28, 2025, 03:15 PM UTC

    The problem only affects organizations that have at least one system without any devices connected.

  4. monitoring Oct 28, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025 Disturbance in streaming and onboarding services in the Americas 6h 20m Create site, Secure Remote Access, Live video, Video playback

Started Oct 20, 2025, 04:37 PM UTC· resolved Oct 20, 2025, 10:58 PM UTC

  1. monitoring Oct 20, 2025, 04:37 PM UTC

    The outage at AWS US-EAST-1 is causing degraded performance for onboarding and streaming services in the Americas region. We apologize for the inconvenience this may cause.

  2. resolved Oct 20, 2025, 10:58 PM UTC

    All services are now operating normally.

Read the full incident report →

Major October 20, 2025 Disturbance in streaming and onboarding services in the Americas –

Started Oct 20, 2025, 07:00 AM UTC· resolved Oct 20, 2025, 07:00 AM UTC

  1. resolved Oct 20, 2025, 07:00 AM UTC

    The outage at AWS US-EAST-1 has caused onboarding and streaming services to become unavailable in the Americas region.

Read the full incident report →

Major October 9, 2025 Disturbance in some of our services 4h 5m Live video, Video playback, Live video, Video playback and 2 more

Started Oct 09, 2025, 09:18 AM UTC· resolved Oct 09, 2025, 01:24 PM UTC

  1. investigating Oct 09, 2025, 09:18 AM UTC

    We are investigating intermittent issues with some of our services. Initial investigation shows signs of networking related issues in Microsoft Azure.

  2. investigating Oct 09, 2025, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 09, 2025, 10:18 AM UTC

    Issue has been acknowledged by Microsoft Azure.

  4. resolved Oct 09, 2025, 01:24 PM UTC

    This incident was due to issues in Microsoft Azure. Microsoft has confirmed that their services has now almost fully recovered. We no longer see any signs of our services being affected, but we will continue to monitor the situation.

Read the full incident report →

Minor September 30, 2025 Disturbance in some of our services 12h 2m Axis.com

Started Sep 30, 2025, 05:54 PM UTC· resolved Oct 01, 2025, 05:57 AM UTC

  1. investigating Sep 30, 2025, 05:54 PM UTC

    We are currently experiencing issues with downloading our applications such as AXIS Camera Station and AXIS OS firmware from our FTP servers. Our team is investigating the cause and working to restore full availability as soon as possible. We apologize for the inconvenience this may cause.

  2. investigating Oct 01, 2025, 05:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 01, 2025, 05:56 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 01, 2025, 05:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 05:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2025 Disturbance in some of our services 5h 57m Device Onboarding, Device Onboarding, Create site, Register system

Started Sep 25, 2025, 12:47 AM UTC· resolved Sep 25, 2025, 06:45 AM UTC

  1. investigating Sep 25, 2025, 12:47 AM UTC

    We are experiencing issues with device onboarding in Axis cloud connect. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Sep 25, 2025, 02:33 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 25, 2025, 06:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 25, 2025, 06:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 24, 2025 Disturbance in some of our services 39m Device Onboarding, Device Onboarding, Create site, Register system

Started Sep 24, 2025, 01:12 PM UTC· resolved Sep 24, 2025, 01:51 PM UTC

  1. investigating Sep 24, 2025, 01:12 PM UTC

    We are experiencing issues onboarding of devices in Axis Cloud Connect. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Sep 24, 2025, 01:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 24, 2025, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 24, 2025, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 5, 2025 Disturbance in some of our onboarding services 10h 27m Device Onboarding, Device Onboarding, Create site, Device Management

Started Sep 05, 2025, 02:48 AM UTC· resolved Sep 05, 2025, 01:16 PM UTC

  1. investigating Sep 05, 2025, 02:48 AM UTC

    We are experiencing issues with some of our onboarding services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Sep 05, 2025, 09:28 AM UTC

    Register device and delete device features are having issues as well. Teams are working for solution.

  3. investigating Sep 05, 2025, 09:28 AM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 05, 2025, 01:16 PM UTC

    Problem is fixed now.

Read the full incident report →

Critical September 3, 2025 Disturbance in some of our onboarding services 3h 44m Device Onboarding, Device Onboarding, Create site

Started Sep 03, 2025, 01:32 PM UTC· resolved Sep 03, 2025, 05:16 PM UTC

  1. investigating Sep 03, 2025, 01:32 PM UTC

    We are experiencing issues with some of our onboarding services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Sep 03, 2025, 04:30 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 03, 2025, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 03, 2025, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 1, 2025 Axis Project Pricing tool is currently unavailable 7h 14m AXIS Project Pricing Tool

Started Sep 01, 2025, 06:28 AM UTC· resolved Sep 01, 2025, 01:42 PM UTC

  1. investigating Sep 01, 2025, 06:28 AM UTC

    We are currently working on resolving the problem.

  2. monitoring Sep 01, 2025, 10:43 AM UTC

    We have identified the issue and the service is now restored. We are sorry for the inconvenience. The services will be highly monitored during the day

  3. monitoring Sep 01, 2025, 10:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 01, 2025, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →