Axis Communications incident

No response on License Manager

Critical Resolved View vendor source →

Axis Communications experienced a critical incident on October 28, 2025 affecting License management and License management, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 03:12 PM UTC
Resolved
Oct 28, 2025, 03:54 PM UTC
Duration
41m
Detected by Pingoru
Oct 28, 2025, 03:12 PM UTC

Affected components

License managementLicense management

Update timeline

  1. investigating Oct 28, 2025, 03:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2025, 03:13 PM UTC

    Responsible team identified the issue and preparing a fix.

  3. identified Oct 28, 2025, 03:15 PM UTC

    The problem only affects organizations that have at least one system without any devices connected.

  4. monitoring Oct 28, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:54 PM UTC

    This incident has been resolved.