Axis Communications incident

Disturbance in some of our services

Major Resolved View vendor source →

Axis Communications experienced a major incident on February 12, 2026 affecting Device Onboarding and Device Onboarding and 1 more component, lasting 4h 16m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2026, 06:24 AM UTC
Resolved
Feb 12, 2026, 10:40 AM UTC
Duration
4h 16m
Detected by Pingoru
Feb 12, 2026, 06:24 AM UTC

Affected components

Device OnboardingDevice OnboardingCreate site

Update timeline

  1. investigating Feb 12, 2026, 06:24 AM UTC

    We are experiencing issues with device onboarding in Axis Cloud Connect. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Feb 12, 2026, 10:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 12, 2026, 10:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 12, 2026, 10:40 AM UTC

    This incident has been resolved.