Axis Communications incident

Disturbance in some of our services

Major Resolved View vendor source →

Axis Communications experienced a major incident on October 9, 2025 affecting Live video and Video playback and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 09:18 AM UTC
Resolved
Oct 09, 2025, 01:24 PM UTC
Duration
4h 5m
Detected by Pingoru
Oct 09, 2025, 09:18 AM UTC

Affected components

Live videoVideo playbackLive videoVideo playbackBody Worn Cloud ExtensionsAXIS Body Worn Live

Update timeline

  1. investigating Oct 09, 2025, 09:18 AM UTC

    We are investigating intermittent issues with some of our services. Initial investigation shows signs of networking related issues in Microsoft Azure.

  2. investigating Oct 09, 2025, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 09, 2025, 10:18 AM UTC

    Issue has been acknowledged by Microsoft Azure.

  4. resolved Oct 09, 2025, 01:24 PM UTC

    This incident was due to issues in Microsoft Azure. Microsoft has confirmed that their services has now almost fully recovered. We no longer see any signs of our services being affected, but we will continue to monitor the situation.