Axis Communications Outage History

Axis Communications is up right now

Axis Communications had 15 outages in the last 2 years totaling 78h 7m of downtime — averaging 0.6 incidents per month.

There were 15 Axis Communications outages since June 4, 2025 totaling 78h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.axis.com

Major April 28, 2026

Partial outage in AXIS Camera Station Pro synchronization

Detected by Pingoru
Apr 28, 2026, 12:28 PM UTC
Resolved
Apr 28, 2026, 12:40 PM UTC
Duration
11m
Affected: Sign inRegister systemSecure Remote Access v2Device managementLicense management
Timeline · 5 updates
  1. monitoring Apr 28, 2026, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. identified Apr 28, 2026, 12:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 28, 2026, 12:34 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 28, 2026, 12:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 28, 2026, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 28, 2026

Partial outage of Device Onboarding

Detected by Pingoru
Mar 28, 2026, 05:58 PM UTC
Resolved
Mar 28, 2026, 07:25 PM UTC
Duration
1h 26m
Affected: Device OnboardingCreate siteDevice management
Timeline · 3 updates
  1. investigating Mar 28, 2026, 05:58 PM UTC

    We are currently investigating degraded performance of device onboarding.

  2. identified Mar 28, 2026, 06:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 28, 2026, 07:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026

Disturbance in some of our services

Detected by Pingoru
Feb 25, 2026, 06:06 PM UTC
Resolved
Feb 25, 2026, 07:50 PM UTC
Duration
1h 43m
Affected: Cloud Storage Playback
Timeline · 4 updates
  1. investigating Feb 25, 2026, 06:06 PM UTC

    We are experiencing issues with our Cloud storage playback. Our engineers are investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. identified Feb 25, 2026, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 25, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 25, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 20, 2026

Issues with entering a site in AXIS Camera Station Edge

Detected by Pingoru
Feb 20, 2026, 05:39 AM UTC
Resolved
Feb 20, 2026, 05:59 AM UTC
Duration
19m
Affected: Create siteLive videoGeneral
Timeline · 2 updates
  1. investigating Feb 20, 2026, 05:39 AM UTC

    We are currently investigating issues with some of our VMS clients.

  2. resolved Feb 20, 2026, 05:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025

Backend Infrastructure Outage

Detected by Pingoru
Dec 18, 2025, 11:29 AM UTC
Resolved
Dec 18, 2025, 01:48 PM UTC
Duration
2h 18m
Affected: Device OnboardingLicense SystemDevice ManagementDevice ManagementDevice managementDevice managementLicense managementLicense managementOrganization managementOrganization management
Timeline · 7 updates
  1. investigating Dec 18, 2025, 11:29 AM UTC

    We are currently experiencing a backend service disruption that is impacting multiple products. Our teams are actively investigating and working to restore normal operation. Further updates will be shared as they become available.

  2. identified Dec 18, 2025, 11:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2025, 11:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 18, 2025, 12:03 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Dec 18, 2025, 01:14 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Dec 18, 2025, 01:32 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Dec 18, 2025, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 15, 2025

Issues with ACS Pro server onboarding

Detected by Pingoru
Dec 15, 2025, 02:44 PM UTC
Resolved
Dec 16, 2025, 03:16 PM UTC
Duration
1d
Affected: Register systemDevice management
Timeline · 5 updates
  1. investigating Dec 15, 2025, 02:44 PM UTC

    We are experiencing intermittent disturbances related to onboarding for some Axis Camera Station Pro servers. This can prevent devices from showing up in the device management and video operation in My System. Investigation is ongoing.

  2. investigating Dec 16, 2025, 08:55 AM UTC

    The issue affects only devices which were previously removed from the system and later re-added. Our engineers are actively working on a resolution, and further updates will be shared as progress is made.

  3. identified Dec 16, 2025, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 16, 2025, 02:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 16, 2025, 03:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 29, 2025

Service Outage Notice

Detected by Pingoru
Oct 29, 2025, 04:34 PM UTC
Resolved
Oct 30, 2025, 03:36 AM UTC
Duration
11h 1m
Affected: Sign inCreate siteRegister systemLive VideoSecure Remote AccessUser managementSecure Remote Access v2Device managementLicense managementOrganization managementLive videoVideo playbackEvents and Intercom callsLive videoVideo playbackBody Worn Cloud ExtensionsAXIS Body Worn LiveGeneral
Timeline · 10 updates

Read the full incident report →

Critical October 28, 2025

No response on License Manager

Detected by Pingoru
Oct 28, 2025, 03:12 PM UTC
Resolved
Oct 28, 2025, 03:54 PM UTC
Duration
41m
Affected: License managementLicense management
Timeline · 5 updates
  1. investigating Oct 28, 2025, 03:12 PM UTC

    We are currently investigating this issue.

  2. identified Oct 28, 2025, 03:13 PM UTC

    Responsible team identified the issue and preparing a fix.

  3. identified Oct 28, 2025, 03:15 PM UTC

    The problem only affects organizations that have at least one system without any devices connected.

  4. monitoring Oct 28, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Disturbance in streaming and onboarding services in the Americas

Detected by Pingoru
Oct 20, 2025, 04:37 PM UTC
Resolved
Oct 20, 2025, 10:58 PM UTC
Duration
6h 20m
Affected: Create siteSecure Remote AccessLive videoVideo playback
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 04:37 PM UTC

    The outage at AWS US-EAST-1 is causing degraded performance for onboarding and streaming services in the Americas region. We apologize for the inconvenience this may cause.

  2. resolved Oct 20, 2025, 10:58 PM UTC

    All services are now operating normally.

Read the full incident report →

Notice September 5, 2025

Disturbance in some of our onboarding services

Detected by Pingoru
Sep 05, 2025, 02:48 AM UTC
Resolved
Sep 05, 2025, 01:16 PM UTC
Duration
10h 27m
Affected: Device OnboardingDevice OnboardingCreate siteDevice Management
Timeline · 4 updates
  1. investigating Sep 05, 2025, 02:48 AM UTC

    We are experiencing issues with some of our onboarding services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Sep 05, 2025, 09:28 AM UTC

    Register device and delete device features are having issues as well. Teams are working for solution.

  3. investigating Sep 05, 2025, 09:28 AM UTC

    We are continuing to investigate this issue.

  4. resolved Sep 05, 2025, 01:16 PM UTC

    Problem is fixed now.

Read the full incident report →

Notice September 1, 2025

Axis Project Pricing tool is currently unavailable

Detected by Pingoru
Sep 01, 2025, 06:28 AM UTC
Resolved
Sep 01, 2025, 01:42 PM UTC
Duration
7h 14m
Affected: AXIS Project Pricing Tool
Timeline · 4 updates
  1. investigating Sep 01, 2025, 06:28 AM UTC

    We are currently working on resolving the problem.

  2. monitoring Sep 01, 2025, 10:43 AM UTC

    We have identified the issue and the service is now restored. We are sorry for the inconvenience. The services will be highly monitored during the day

  3. monitoring Sep 01, 2025, 10:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 01, 2025, 01:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 8, 2025

Major outage of several services

Detected by Pingoru
Jul 08, 2025, 03:24 PM UTC
Resolved
Jul 08, 2025, 04:21 PM UTC
Duration
56m
Affected: Create siteLive VideoSecure Remote AccessUser managementSecure Remote Access v2Device managementLicense managementOrganization managementLive videoVideo playbackEvents and Intercom callsGeneral
Timeline · 4 updates
  1. investigating Jul 08, 2025, 03:24 PM UTC

    Many of our services are experiencing major outages. We are currently investigating the issue.

  2. monitoring Jul 08, 2025, 03:37 PM UTC

    Our services have scaled to match an increase in traffic. Our engineers are monitoring the situation.

  3. monitoring Jul 08, 2025, 03:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 08, 2025, 04:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 8, 2025

Cloud Storage outage in EU

Detected by Pingoru
Jul 08, 2025, 12:52 PM UTC
Resolved
Jul 08, 2025, 07:29 PM UTC
Duration
6h 36m
Affected: Cloud Storage RecordingCloud Storage Playback
Timeline · 6 updates
  1. investigating Jul 08, 2025, 12:52 PM UTC

    Cloud Storage is currently not functioning in the EU region. Our engineers are currently investigating.

  2. investigating Jul 08, 2025, 12:53 PM UTC

    We are continuing to investigate this issue.

  3. identified Jul 08, 2025, 01:16 PM UTC

    Service are being restored in the region. Customers may continue to experience outages at this time.

  4. identified Jul 08, 2025, 02:29 PM UTC

    Services are being restored in the region. Customers may continue to experience outages at this time.

  5. monitoring Jul 08, 2025, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jul 08, 2025, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 11, 2025

Disturbance in some of our services - Secure Remote Access

Detected by Pingoru
Jun 11, 2025, 04:19 AM UTC
Resolved
Jun 11, 2025, 08:01 AM UTC
Duration
3h 42m
Affected: Create siteSecure Remote AccessDevice managementLive videoVideo playback
Timeline · 7 updates
  1. investigating Jun 11, 2025, 04:19 AM UTC

    We are experiencing issues with some of our services. Our engineers is investigating the impact and the root cause. We apologize for the inconvenience this may cause.

  2. investigating Jun 11, 2025, 04:34 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 11, 2025, 04:39 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 11, 2025, 06:17 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 11, 2025, 07:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 11, 2025, 07:29 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 11, 2025, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 4, 2025

Secure Remote access outage

Detected by Pingoru
Jun 04, 2025, 07:48 AM UTC
Resolved
Jun 04, 2025, 08:23 AM UTC
Duration
35m
Affected: Create siteSecure Remote AccessDevice managementLive videoVideo playbackEvents and Intercom calls
Timeline · 5 updates
  1. investigating Jun 04, 2025, 07:48 AM UTC

    A number of use-cases are currently not available. Our engineers are currently investigating the issue.

  2. investigating Jun 04, 2025, 07:56 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2025, 08:09 AM UTC

    The issue has been identified, a potential fix is being deployed.

  4. monitoring Jun 04, 2025, 08:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 04, 2025, 08:23 AM UTC

    This incident has been resolved.

Read the full incident report →