Axis Communications incident

Major outage of several services

Major Resolved View vendor source →

Axis Communications experienced a major incident on July 8, 2025 affecting Create site and Live Video and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2025, 03:24 PM UTC
Resolved
Jul 08, 2025, 04:21 PM UTC
Duration
56m
Detected by Pingoru
Jul 08, 2025, 03:24 PM UTC

Affected components

Create siteLive VideoSecure Remote AccessUser managementSecure Remote Access v2Device managementLicense managementOrganization managementLive videoVideo playback

Update timeline

  1. investigating Jul 08, 2025, 03:24 PM UTC

    Many of our services are experiencing major outages. We are currently investigating the issue.

  2. monitoring Jul 08, 2025, 03:37 PM UTC

    Our services have scaled to match an increase in traffic. Our engineers are monitoring the situation.

  3. monitoring Jul 08, 2025, 03:40 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 08, 2025, 04:21 PM UTC

    This incident has been resolved.