Avalara Outage History

There were 10 Avalara outages since February 24, 2026 totaling 23h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.avalara.com

Minor April 23, 2026

AvaTax UI Service Degradation

Detected by Pingoru: Apr 23, 2026, 05:50 PM UTC
Resolved: Apr 23, 2026, 09:39 PM UTC
Duration: 3h 48m

Affected: AvaTax UI

Timeline · 4 updates

investigating Apr 23, 2026, 05:50 PM UTC

AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Apr 23, 2026, 07:08 PM UTC

AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
monitoring Apr 23, 2026, 07:50 PM UTC

The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
resolved Apr 23, 2026, 09:39 PM UTC

The AvaTax UI service has been fully restored.

Read the full incident report →

Minor April 20, 2026

Avalara Exemption Certificate Management - backlog of tasks are causing a delay in processing

Detected by Pingoru: Apr 20, 2026, 07:06 PM UTC
Resolved: Apr 21, 2026, 01:52 AM UTC
Duration: 6h 45m

Affected: Background Tasks

Timeline · 4 updates

investigating Apr 20, 2026, 07:06 PM UTC

Avalara Exemption Certificate Management customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Apr 21, 2026, 12:00 AM UTC

Avalara Exemption Certificate Management customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
monitoring Apr 21, 2026, 01:51 AM UTC

The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
resolved Apr 21, 2026, 01:52 AM UTC

The Avalara Exemption Certificate Management service has been fully restored.

Read the full incident report →

Minor April 8, 2026

Avalara AvaTax UI Service Degradation

Detected by Pingoru: Apr 08, 2026, 08:23 PM UTC
Resolved: Apr 08, 2026, 10:05 PM UTC
Duration: 1h 42m

Affected: AvaTax UI

Timeline · 3 updates

investigating Apr 08, 2026, 08:23 PM UTC

Avalara AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
monitoring Apr 08, 2026, 09:47 PM UTC

The response team has addressed the issue impacting Avalara AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
resolved Apr 08, 2026, 10:05 PM UTC

The Avalara AvaTax UI service has been fully restored.

Read the full incident report →

Minor April 6, 2026

Avalara Tax Research Service Degradation

Detected by Pingoru: Apr 06, 2026, 06:14 PM UTC
Resolved: Apr 06, 2026, 06:53 PM UTC
Duration: 39m

Affected: Avalara Tax Research

Timeline · 3 updates

investigating Apr 06, 2026, 06:14 PM UTC

Avalara Tax Research customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
monitoring Apr 06, 2026, 06:36 PM UTC

The response team has addressed the issue impacting Avalara Tax Research and continues to monitor service to ensure the return of full service for all customers.
resolved Apr 06, 2026, 06:53 PM UTC

The Avalara Tax Research service has been fully restored.

Read the full incident report →

Minor April 1, 2026

Avalara VAT Reporting (Cloud) Service Degradation

Detected by Pingoru: Apr 01, 2026, 12:11 PM UTC
Resolved: Apr 01, 2026, 02:05 PM UTC
Duration: 1h 53m

Affected: Avalara VAT Reporting (Cloud)

Timeline · 3 updates

investigating Apr 01, 2026, 12:11 PM UTC

Avalara VAT Reporting (Cloud) customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Apr 01, 2026, 12:27 PM UTC

The issue has been identified and a fix is being implemented.
resolved Apr 01, 2026, 02:05 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 18, 2026

Avalara 1099 Service Degradation

Detected by Pingoru: Mar 18, 2026, 01:27 PM UTC
Resolved: Mar 18, 2026, 03:17 PM UTC
Duration: 1h 49m

Affected: Avalara 1099

Timeline · 3 updates

investigating Mar 18, 2026, 01:27 PM UTC

Avalara 1099 customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
monitoring Mar 18, 2026, 03:10 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 18, 2026, 03:17 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

AvaTax for QuickBooks Online Service Degradation

Detected by Pingoru: Mar 17, 2026, 06:52 PM UTC
Resolved: Mar 17, 2026, 08:13 PM UTC
Duration: 1h 21m

Affected: SaaS Connectors

Timeline · 4 updates

investigating Mar 17, 2026, 06:52 PM UTC

AvaTax for QuickBooks Online customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Mar 17, 2026, 08:02 PM UTC

AvaTax for QuickBooks Online customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
monitoring Mar 17, 2026, 08:08 PM UTC

The response team has addressed the issue impacting AvaTax for QuickBooks Online and continues to monitor service to ensure the return of full service for all customers.
resolved Mar 17, 2026, 08:13 PM UTC

The AvaTax for QuickBooks Online service has been fully restored.

Read the full incident report →

Minor March 4, 2026

Avalara E-Invoicing and Live Reporting Document Upload Service Degradation

Detected by Pingoru: Mar 04, 2026, 04:10 PM UTC
Resolved: Mar 04, 2026, 07:14 PM UTC
Duration: 3h 4m

Affected: Avalara E-Invoicing and Live Reporting

Timeline · 4 updates

investigating Mar 04, 2026, 04:10 PM UTC

Avalara E-Invoicing and Live Reporting customers may be experiencing degraded service levels with the Document Upload service. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Mar 04, 2026, 04:27 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 04, 2026, 05:36 PM UTC

The response team has addressed the issue impacting Avalara E-Invoicing and Live Reporting and continues to monitor service to ensure the return of full service for all customers.
resolved Mar 04, 2026, 07:14 PM UTC

The Avalara E-Invoicing and Live Reporting service has been fully restored.

Read the full incident report →

Major March 2, 2026

Shopify Service Degradation

Detected by Pingoru: Mar 02, 2026, 09:04 AM UTC
Resolved: Mar 02, 2026, 10:24 AM UTC
Duration: 1h 20m

Affected: Avalara for Shopify

Timeline · 4 updates

investigating Mar 02, 2026, 09:04 AM UTC

Shopify customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Mar 02, 2026, 09:27 AM UTC

Shopify customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
monitoring Mar 02, 2026, 10:24 AM UTC

The response team has addressed the issue impacting Shopify and continues to monitor service to ensure the return of full service for all customers.
resolved Mar 02, 2026, 10:24 AM UTC

The Shopify service has been fully restored.

Read the full incident report →

Critical February 24, 2026

Avalara Cross Border Quoting Service Degradation

Detected by Pingoru: Feb 24, 2026, 12:12 AM UTC
Resolved: Feb 24, 2026, 01:35 AM UTC
Duration: 1h 23m

Affected: Cross Border Quoting

Timeline · 3 updates

investigating Feb 24, 2026, 12:12 AM UTC

Avalara Cross Border Quoting customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
monitoring Feb 24, 2026, 12:58 AM UTC

The response team has addressed the issue impacting Avalara Cross Border Quoting and continues to monitor service to ensure the return of full service for all customers.
resolved Feb 24, 2026, 01:35 AM UTC

The Avalara Cross Border Quoting service has been fully restored.

Read the full incident report →

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