Avalara incident

AvaTax for QuickBooks Online Service Degradation

Avalara experienced a minor incident on March 17, 2026 affecting SaaS Connectors, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started: Mar 17, 2026, 06:52 PM UTC
Resolved: Mar 17, 2026, 08:13 PM UTC
Duration: 1h 21m
Detected by Pingoru: Mar 17, 2026, 06:52 PM UTC

Affected components

SaaS Connectors

Update timeline

investigating Mar 17, 2026, 06:52 PM UTC

AvaTax for QuickBooks Online customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
identified Mar 17, 2026, 08:02 PM UTC

AvaTax for QuickBooks Online customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
monitoring Mar 17, 2026, 08:08 PM UTC

The response team has addressed the issue impacting AvaTax for QuickBooks Online and continues to monitor service to ensure the return of full service for all customers.
resolved Mar 17, 2026, 08:13 PM UTC

The AvaTax for QuickBooks Online service has been fully restored.