Avalara incident
Avalara Exemption Certificate Management Service Degradation
Avalara experienced a minor incident on June 29, 2026 affecting Avalara Exemption Certificate Management, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Avalara Exemption Certificate Management
Update timeline
- investigating Jun 29, 2026, 05:09 PM UTC
Avalara Exemption Certificate Management customers may be experiencing a delay in certificate changes applying. A response team is actively investigating the issue. This page will be kept up to date with new information.
- monitoring Jun 29, 2026, 06:23 PM UTC
The response team has addressed the issue impacting Avalara Exemption Certificate Management and continues to monitor service to ensure the return of full service for all customers.
- resolved Jun 29, 2026, 08:52 PM UTC
The Avalara Exemption Certificate Management service has been fully restored.