Avalara experienced a minor incident on April 23, 2026 affecting AvaTax UI, lasting 3h 48m. The incident has been resolved; the full update timeline is below.
Affected components
AvaTax UI
Update timeline
- investigating Apr 23, 2026, 05:50 PM UTC
AvaTax UI customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
- identified Apr 23, 2026, 07:08 PM UTC
AvaTax UI customers may be experiencing degraded service levels. The response team has identified the issue and is urgently working on a resolution. This page will be kept up to date with new information.
- monitoring Apr 23, 2026, 07:50 PM UTC
The response team has addressed the issue impacting AvaTax UI and continues to monitor service to ensure the return of full service for all customers.
- resolved Apr 23, 2026, 09:39 PM UTC
The AvaTax UI service has been fully restored.