Avalara experienced a major incident on July 1, 2026 affecting Tax Docs, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Tax Docs
Update timeline
- investigating Jul 01, 2026, 05:09 AM UTC
Brazil Tax Docs customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
- monitoring Jul 01, 2026, 05:17 AM UTC
The response team has addressed the issue impacting Brazil Tax Docs and continues to monitor service to ensure the return of full service for all customers.
- resolved Jul 01, 2026, 05:19 AM UTC
The Brazil Tax Docs service has been fully restored.