Avalara incident

AvaTax and MyLodge Phone Support Service Degradation

Minor Ongoing View vendor source →

Avalara is currently experiencing a minor incident affecting Avalara Main Number and Avalara Enterprise Support Number and 1 more component, which began 7h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 03:30 PM UTC
Resolved
Ongoing
Duration
● 6h 48m
Detected by Pingoru
Jun 02, 2026, 03:30 PM UTC

Affected components

Avalara Main NumberAvalara Enterprise Support NumberMyLodge Support Number

Update timeline

  1. identified Jun 02, 2026, 05:24 PM UTC

    A third-party vendor supporting our customer support phone system is currently experiencing an issue. As a result, customers contacting support by phone may encounter increased hold times. There is no impact to Avalara product availability or functionality. We are monitoring the vendor's recovery efforts and will provide updates as they become available.