Avalara experienced a minor incident on October 6, 2026 affecting Tax Calculation Service and AvaTax UI, lasting 22h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Tax Calculation ServiceAvaTax UI
Update timeline
- investigating Oct 06, 2026, 05:03 PM UTC
AvaTax customers may be experiencing degraded service levels. A response team is actively investigating the issue. This page will be kept up to date with new information.
- monitoring Oct 07, 2026, 04:14 AM UTC
The response team has addressed the issue impacting AvaTax and continues to monitor service to ensure the return of full service for all customers.
- resolved Oct 07, 2026, 04:20 AM UTC
The AvaTax service has been fully restored.