Avalara incident

Avalara AvaTax Tax Calculation Service Item Update Delays

Notice Resolved View vendor source →

Avalara experienced a notice incident on May 2, 2026 affecting Tax Calculation Service, lasting 4d 9h. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 10:30 AM UTC
Resolved
May 06, 2026, 07:31 PM UTC
Duration
4d 9h
Detected by Pingoru
May 02, 2026, 10:30 AM UTC

Affected components

Tax Calculation Service

Update timeline

  1. investigating May 06, 2026, 10:30 AM UTC

    Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.

  2. identified May 06, 2026, 05:22 PM UTC

    Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.

  3. resolved May 06, 2026, 07:31 PM UTC

    The Avalara AvaTax Tax Calculation Service has been fully restored.