Avalara incident
Avalara AvaTax Tax Calculation Service Item Update Delays
Avalara experienced a notice incident on May 6, 2026 affecting Tax Calculation Service, lasting 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 10:30 AM UTC
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
- identified May 06, 2026, 05:22 PM UTC
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
- resolved May 06, 2026, 07:31 PM UTC
The Avalara AvaTax Tax Calculation Service has been fully restored.
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