Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 464 outages in the last 2 years totaling 2647h 1m of downtime — averaging 19 incidents per month.

There were 464 Availity outages since August 20, 2025 totaling 2647h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 28, 2026

Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK, HIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORK, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BCBS WEST VIRGINIA, SENIOR HEALTH COMPANY - 270 - Elig...

Detected by Pingoru
Apr 28, 2026, 09:02 PM UTC
Resolved
Apr 29, 2026, 12:29 PM UTC
Duration
15h 27m
Affected: HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORKHIGHMARK BLUE SHIELD OF NORTHEASTERN NEW YORKHIGHMARK BLUE CROSS BLUE SHIELD DELAWAREHIGHMARK BCBS WEST VIRGINIASENIOR HEALTH COMPANY
Timeline · 2 updates
  1. identified Apr 28, 2026, 09:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035/AV01 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, USHL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 28, 2026, 04:09 PM UTC
Resolved
Apr 28, 2026, 08:32 PM UTC
Duration
4h 22m
Affected: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMUSHL
Timeline · 2 updates
  1. identified Apr 28, 2026, 04:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 08:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 5/3/2026, 6 am to 11 am ET. If you have an urgent request during ...

Detected by Pingoru
Apr 28, 2026, 03:09 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
34d
Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH
Timeline · 1 update
  1. scheduled Apr 28, 2026, 03:09 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 28, 2026

Multiple Payers - BCBSTN, BCBS TENNESSEE, SB890, SB8901 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 28, 2026, 10:50 AM UTC
Resolved
Apr 28, 2026, 05:30 PM UTC
Duration
6h 40m
Affected: BCBS TENNESSEEBCBSTNSB890SB8901
Timeline · 2 updates
  1. identified Apr 28, 2026, 10:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with inalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 28, 2026, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 07:03 PM UTC
Resolved
Apr 27, 2026, 07:50 PM UTC
Duration
47m
Affected: ATRIO HEALTH PLANS
Timeline · 2 updates
  1. identified Apr 27, 2026, 07:03 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - Auxiant, AUXIANT, AUXIANT (formerly Midwest Health Partners) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 06:47 PM UTC
Resolved
May 01, 2026, 04:31 AM UTC
Duration
3d 9h
Affected: AuxiantAUXIANTAUXIANT (formerly Midwest Health Partners)
Timeline · 2 updates
  1. identified Apr 27, 2026, 06:47 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 04:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 27, 2026, 06:30 PM UTC
Resolved
May 03, 2026, 08:31 AM UTC
Duration
5d 14h
Affected: PGBATRICARE WEST REGIONTRICARE WEST
Timeline · 2 updates
  1. identified Apr 27, 2026, 06:30 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/Invalid Response errors. Customers are receiving AAA*42/AV03/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 08:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

CENTENE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 27, 2026, 04:25 PM UTC
Resolved
Apr 29, 2026, 12:48 PM UTC
Duration
1d 20h
Affected: SUPERIOR HEALTHPLANMANAGED HEALTH SERVICES - WIPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANALLWELLCENTENEBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENPATICO BEHAVIORAL HEALTHILLINICARE HEALTH PLANKENTUCKY SPIRIT HEALTH PLANSUNSHINE HEALTHSUNSHINE STATE HEALTH PLANABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLANLOUISIANA HEALTHCARE CONNECTIONSMAGNOLIA HEALTH PLANMANAGED HEALTH SERVICES - INAMBETTERGRANITE STATE HEALTH PLANHNNCBRIDGEWAY HEALTH SOLUTIONS
Timeline · 2 updates
  1. identified Apr 27, 2026, 04:25 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - Healthcare Management Administrators, REGENCE GROUP ADMINISTRATORS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 12:20 PM UTC
Resolved
Apr 29, 2026, 10:14 PM UTC
Duration
2d 9h
Affected: Healthcare Management AdministratorsREGENCE GROUP ADMINISTRATORS
Timeline · 2 updates
  1. identified Apr 27, 2026, 12:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 06:07 AM UTC
Resolved
Apr 27, 2026, 06:44 AM UTC
Duration
36m
Affected: TUFTS HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 27, 2026, 06:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - VAMEDICAID, VAMMIS FA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 04:22 AM UTC
Resolved
Apr 27, 2026, 09:55 AM UTC
Duration
5h 32m
Affected: VAMEDICAIDVAMMIS FA
Timeline · 3 updates
  1. identified Apr 27, 2026, 04:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 27, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Apr 27, 2026, 09:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

Multiple Payers - 13285, SMARTDATASOLUTIONS RP063 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 27, 2026, 03:02 AM UTC
Resolved
Apr 27, 2026, 04:21 AM UTC
Duration
1h 18m
Affected: SMARTDATASOLUTIONS RP06313285
Timeline · 2 updates
  1. identified Apr 27, 2026, 03:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 04:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

EMPOWER ARKANSAS - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 08:40 AM UTC
Resolved
May 08, 2026, 10:38 PM UTC
Duration
12d 13h
Affected: EMPOWER ARKANSAS
Timeline · 4 updates
  1. identified Apr 26, 2026, 08:40 AM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 01, 2026, 01:03 AM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified May 01, 2026, 06:50 PM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Respond errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. resolved May 08, 2026, 10:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

BCBS of Kansas - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 08:32 AM UTC
Resolved
Apr 27, 2026, 05:52 AM UTC
Duration
21h 19m
Affected: BCBS of Kansas
Timeline · 2 updates
  1. identified Apr 26, 2026, 08:32 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 05:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

MARTINS POINT HEALTH CARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 08:27 AM UTC
Resolved
Apr 27, 2026, 05:41 AM UTC
Duration
21h 13m
Affected: MARTINS POINT HEALTH CARE
Timeline · 2 updates
  1. identified Apr 26, 2026, 08:27 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 05:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

Multiple Payers - - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 07:07 AM UTC
Resolved
Apr 27, 2026, 06:16 AM UTC
Duration
23h 8m
Timeline · 2 updates
  1. identified Apr 26, 2026, 07:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

OHIO MEDICAID - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 06:45 AM UTC
Resolved
Apr 27, 2026, 06:02 AM UTC
Duration
23h 17m
Affected: OHIO MEDICAID
Timeline · 2 updates
  1. identified Apr 26, 2026, 06:45 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry and Claim Status Inquiry B2...

Detected by Pingoru
Apr 26, 2026, 06:42 AM UTC
Resolved
Apr 27, 2026, 06:19 AM UTC
Duration
23h 36m
Affected: CAREFIRST BLUECROSS BLUESHIELDBCDCC
Timeline · 2 updates
  1. identified Apr 26, 2026, 06:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 27, 2026, 06:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

WELLCARE HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 04:09 AM UTC
Resolved
May 04, 2026, 07:02 AM UTC
Duration
8d 2h
Affected: WELLCARE HEALTH PLANS
Timeline · 2 updates
  1. identified Apr 26, 2026, 04:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 07:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 26, 2026

GAMEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 26, 2026, 01:24 AM UTC
Resolved
May 04, 2026, 02:27 AM UTC
Duration
8d 1h
Affected: GAMEDICAID
Timeline · 2 updates
  1. identified Apr 26, 2026, 01:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

Multiple Payers - BCNJC, BRAVEN HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 11:33 PM UTC
Resolved
May 04, 2026, 02:14 AM UTC
Duration
8d 2h
Affected: BCNJC
Timeline · 3 updates
  1. identified Apr 25, 2026, 11:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Apr 25, 2026, 11:55 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 04, 2026, 02:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

BCBS NEW JERSEY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 11:26 PM UTC
Resolved
May 04, 2026, 02:30 AM UTC
Duration
8d 3h
Affected: BCBS NEW JERSEY
Timeline · 2 updates
  1. identified Apr 25, 2026, 11:26 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

BLUE SHIELD OF NORTHEASTERN NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 10:36 PM UTC
Resolved
May 02, 2026, 07:20 AM UTC
Duration
6d 8h
Affected: BLUE SHIELD OF NORTHEASTERN NEW YORK
Timeline · 2 updates
  1. identified Apr 25, 2026, 10:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 07:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

BCBSWY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 25, 2026, 08:35 AM UTC
Resolved
Apr 25, 2026, 09:53 AM UTC
Duration
1h 17m
Affected: BCBSWY
Timeline · 2 updates
  1. identified Apr 25, 2026, 08:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 25, 2026, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 25, 2026

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 25, 2026, 07:45 AM UTC
Resolved
Apr 30, 2026, 07:41 PM UTC
Duration
5d 11h
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
  1. identified Apr 25, 2026, 07:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 07:41 PM UTC

    This incident has been resolved.

Read the full incident report →