Availity incident
PREFERRED ONE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on August 21, 2026 affecting PREFERRED ONE, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
PREFERRED ONE
Update timeline
- resolved Aug 21, 2026, 07:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.