CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, August 18th from 5:55:00 PM EDT through 8:00:00 PM EDT Sunday, August 9th.
Availity experienced a notice incident on August 19, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Started
Aug 19, 2026, 12:00 AM UTC
Resolved
Aug 19, 2026, 12:00 AM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 12:00 AM UTC
Affected components
HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Update timeline
resolvedAug 19, 2026, 12:00 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.