Availity incident

FLORIDA BLUE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 18, 2026 affecting FLORIDA BLUE and OTHER BLUE PLANS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2026, 10:01 AM UTC
Resolved
Aug 18, 2026, 10:01 AM UTC
Duration
—
Detected by Pingoru
Aug 18, 2026, 10:01 AM UTC

Affected components

FLORIDA BLUEOTHER BLUE PLANS

Update timeline

  1. resolved Aug 18, 2026, 10:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/18/2026, 3:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.