Multiple Payers - PREFERRED CARE PARTNERS, FARM BUREAU HEALTH PLANS, OXFORD HEALTH PLANS - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.
Availity experienced a notice incident on August 17, 2026 affecting PREFERRED CARE PARTNERS and FARM BUREAU HEALTH PLANS and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Started
Aug 17, 2026, 07:19 PM UTC
Resolved
Aug 17, 2026, 07:19 PM UTC
Duration
—
Detected by Pingoru
Aug 17, 2026, 07:19 PM UTC
Affected components
PREFERRED CARE PARTNERSFARM BUREAU HEALTH PLANSOXFORD HEALTH PLANS
Update timeline
resolvedAug 17, 2026, 07:19 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/17/2026, 1:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have opened ticket 10423083 with our Trading Partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
