Aspire Software incident

Aspire Core Search Functionality Experiencing Slowness

Aspire Software experienced a minor incident on August 7, 2025 affecting Aspire Core, lasting 29m. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2025, 05:15 PM UTC
Resolved: Aug 07, 2025, 05:45 PM UTC
Duration: 29m
Detected by Pingoru: Aug 07, 2025, 05:15 PM UTC

Affected components

Aspire Core

Update timeline

identified Aug 07, 2025, 05:15 PM UTC

We’re currently experiencing issues with slowness and unresponsiveness for some customers, specifically with search functionality. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.
resolved Aug 07, 2025, 05:45 PM UTC

Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.