Aspire Software incident

Aspire Experiencing Errors in Work Tickets

Aspire Software experienced a major incident on September 3, 2026 affecting Aspire Core, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started: Sep 03, 2026, 06:52 PM UTC
Resolved: Sep 03, 2026, 08:47 PM UTC
Duration: 1h 55m
Detected by Pingoru: Sep 03, 2026, 06:52 PM UTC

Affected components

Aspire Core

Update timeline

investigating Sep 03, 2026, 06:52 PM UTC

We are currently investigating reports of errors affecting the Work Tickets module. Our team is actively working to identify the root cause, and we will provide further updates as more information becomes available.
identified Sep 03, 2026, 07:26 PM UTC

We have identified the root cause of the issue and our team is currently working toward a resolution. We will provide further updates as soon as more information becomes available.
resolved Sep 03, 2026, 08:47 PM UTC

The incident has been resolved.