Aspire Software experienced a major incident on April 21, 2026 affecting Aspire Core, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 21, 2026, 12:30 PM UTC
Some Aspire users may be experiencing errors and/or slower performance than expected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 8:00am CDT
- investigating Apr 21, 2026, 12:39 PM UTC
We are continuing to investigate this issue.
- investigating Apr 21, 2026, 01:00 PM UTC
We are continuing to investigate this issue. Next Update: 8:30am CDT
- monitoring Apr 21, 2026, 01:29 PM UTC
The issue has been identified and corrective measures taken. We will continue to monitor for any additional errors. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.
- resolved Apr 21, 2026, 03:43 PM UTC
The issue has been resolved. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.