Aspire Software incident
Aspire Experiencing an Issue with Saving Some Time Entries
Aspire Software experienced a minor incident on July 10, 2026 affecting Aspire Core, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 10, 2026, 12:55 PM UTC
We’re currently experiencing an issue with Time Entry, where some entries will not allow approvals to go through. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 9:00 AM Central
- investigating Jul 10, 2026, 01:56 PM UTC
We are continuing to investigate the issue. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 10:00 AM Central
- investigating Jul 10, 2026, 02:57 PM UTC
We are continuing to investigate the issue. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 11:00 AM Central
- investigating Jul 10, 2026, 03:56 PM UTC
We are continuing to investigate the issue. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 12:00 PM Central
- identified Jul 10, 2026, 05:08 PM UTC
The issue has been identified and a fix is currently being tested. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 1:00 PM Central
- identified Jul 10, 2026, 06:07 PM UTC
The issue has been identified and a fix is currently being tested. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 2:00 PM Central
- identified Jul 10, 2026, 06:56 PM UTC
The issue has been identified and a fix is currently being tested. We appreciate your patience as we work to restore functionality. Thank you. Next Update: 3:00 PM Central
- monitoring Jul 10, 2026, 07:59 PM UTC
The issue has been identified and a fix is currently being implemented. We appreciate your patience as we work to restore functionality. We will continue to monitor the situation. Thank you. Next Update: 4:00 PM Central
- monitoring Jul 10, 2026, 08:32 PM UTC
We have successfully deployed the fix for this issue. We will continue to monitor to ensure functionality is fully restored. If you are still receiving errors when approving time entries, please submit a case to AspireCare. Thank you for your patience and understanding.
- resolved Jul 13, 2026, 01:18 PM UTC
This issue has been resolved. If you are still receiving errors when approving time entries, please submit a case to AspireCare. Thank you for your patience and understanding.