Aspire Software incident

Aspire Experiencing Intermittent Slowness and Errors for Some Customers

Minor Resolved View vendor source →

Aspire Software experienced a minor incident on September 9, 2026 affecting Aspire Core, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 01:49 PM UTC
Resolved
Sep 09, 2026, 04:45 PM UTC
Duration
2h 56m
Detected by Pingoru
Sep 09, 2026, 01:49 PM UTC

Affected components

Aspire Core

Update timeline

  1. investigating Sep 09, 2026, 01:49 PM UTC

    Users may experience intermittent slowness and errors when working within Aspire. We are actively investigating the issue and will update once more information is available.

  2. identified Sep 09, 2026, 02:39 PM UTC

    The issue has been identified and our team is actively working to resolve the issue. Thank you for your patience.

  3. identified Sep 09, 2026, 03:30 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 09, 2026, 03:32 PM UTC

    We have implemented mitigating measures and Aspire should now perform as intended. We will continue to monitor for performance. Should you continue to experience slowness or errors within Aspire, please contact Aspire Care and we will be happy to assist. Thank you!

  5. resolved Sep 09, 2026, 04:45 PM UTC

    This incident has been resolved.