Aruba User Experience Insight incident

Dashboard login failure (non-Greenlake)

Minor Resolved View vendor source →

Aruba User Experience Insight experienced a minor incident on September 13, 2025 affecting Dashboard, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2025, 04:15 AM UTC
Resolved
Sep 13, 2025, 08:34 AM UTC
Duration
4h 19m
Detected by Pingoru
Sep 13, 2025, 04:15 AM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Sep 13, 2025, 04:15 AM UTC

    We have been notified of an issue with our login provider that is temporarily preventing our non-Greenlake customers from logging into their dashboard. We are monitoring this issue and will update once we know more. This is will not impact any data or notifications.

  2. resolved Sep 13, 2025, 08:34 AM UTC

    This incident has been resolved.