Aruba User Experience Insight incident

New customer provisioning failures from the Greenlake Cloud Platform.

Resolved after 22 minutes, affecting US Region, on February 18, 2026.

resolved Feb 18, 2026, 02:11 PM UTC

We have observed no further instability, the issue has been resolved and new account provisioning should work as expected.

Started
Feb 18, 2026, 01:48 PM UTC
Resolved
Feb 18, 2026, 02:11 PM UTC
Duration
22m
Detected by Pingoru
Feb 18, 2026, 01:48 PM UTC

Affected components

US Region

Update timeline

  1. monitoring Feb 18, 2026, 01:48 PM UTC

    We have identified an issue which cause new customer provisioning for User Experience Insight on the Greenlake Cloud Platform to fail. The issue has been resolved and we are currently monitoring the stability of the platform.

  2. resolved Feb 18, 2026, 02:11 PM UTC

    We have observed no further instability, the issue has been resolved and new account provisioning should work as expected.

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