Aruba User Experience Insight incident

New customer provisioning failures from the Greenlake Cloud Platform.

Aruba User Experience Insight experienced a minor incident on February 18, 2026 affecting Dashboard, lasting 22m. The incident has been resolved; the full update timeline is below.

Started: Feb 18, 2026, 01:48 PM UTC
Resolved: Feb 18, 2026, 02:11 PM UTC
Duration: 22m
Detected by Pingoru: Feb 18, 2026, 01:48 PM UTC

Affected components

Dashboard

Update timeline

monitoring Feb 18, 2026, 01:48 PM UTC

We have identified an issue which cause new customer provisioning for User Experience Insight on the Greenlake Cloud Platform to fail. The issue has been resolved and we are currently monitoring the stability of the platform.
resolved Feb 18, 2026, 02:11 PM UTC

We have observed no further instability, the issue has been resolved and new account provisioning should work as expected.