Aruba User Experience Insight incident

Issue Processing Delay

Major Resolved View vendor source →

Aruba User Experience Insight experienced a major incident on December 9, 2025 affecting Dashboard and Data Push Destinations, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 11:21 AM UTC
Resolved
Dec 09, 2025, 11:29 AM UTC
Duration
8m
Detected by Pingoru
Dec 09, 2025, 11:21 AM UTC

Affected components

DashboardData Push Destinations

Update timeline

  1. investigating Dec 09, 2025, 11:21 AM UTC

    We are experiencing an outage with our Issue processing pipeline. Some customers will notice a delay with in issues reflecting on the dashboard and data push destinations.

  2. monitoring Dec 09, 2025, 11:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 09, 2025, 11:29 AM UTC

    Between 10:39 UTC and 11:18 UTC the Issue processing pipeline had stalled. During this time, issues updates were not being processed. No issues were lost during this period. We were able to restore the pipeline and process the backlog of issues.