Aruba User Experience Insight incident

Intermittent timeouts or errors on Greenlake login

Major Resolved View vendor source →

Aruba User Experience Insight experienced a major incident on December 3, 2025 affecting Dashboard, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 01:57 PM UTC
Resolved
Dec 03, 2025, 04:41 PM UTC
Duration
2h 43m
Detected by Pingoru
Dec 03, 2025, 01:57 PM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Dec 03, 2025, 01:57 PM UTC

    Some customers attempting to log in to the Dashboard via Greenlake may experience intermittent timeouts and internal errors. Customers not using Greenlake to log in are unaffected.

  2. resolved Dec 03, 2025, 04:41 PM UTC

    This incident has been resolved.