Aruba User Experience Insight incident

Delayed Test Metrics

Resolved after 48 minutes, affecting US Region and Time series datastore, on November 6, 2025.

resolved Nov 06, 2025, 10:59 AM UTC

The cause was a server hardware failure. Our systems automatically replaced this but we needed to manually intervene for smooth recovery.

Started
Nov 06, 2025, 10:11 AM UTC
Resolved
Nov 06, 2025, 10:59 AM UTC
Duration
48m
Detected by Pingoru
Nov 06, 2025, 10:11 AM UTC

Affected components

US RegionTime series datastore

Update timeline

  1. monitoring Nov 06, 2025, 10:11 AM UTC

    Our systems experienced an issue with our test metric system. Customers might experience delayed data on the dashboard or errors loading graphs. We have intervened and we are monitoring as it is recovering.

  2. resolved Nov 06, 2025, 10:59 AM UTC

    The cause was a server hardware failure. Our systems automatically replaced this but we needed to manually intervene for smooth recovery.

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