Aruba User Experience Insight incident

Delayed Test Metrics

Notice Resolved View vendor source →

Aruba User Experience Insight experienced a notice incident on November 6, 2025 affecting Dashboard and Time series datastore, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2025, 10:11 AM UTC
Resolved
Nov 06, 2025, 10:59 AM UTC
Duration
48m
Detected by Pingoru
Nov 06, 2025, 10:11 AM UTC

Affected components

DashboardTime series datastore

Update timeline

  1. monitoring Nov 06, 2025, 10:11 AM UTC

    Our systems experienced an issue with our test metric system. Customers might experience delayed data on the dashboard or errors loading graphs. We have intervened and we are monitoring as it is recovering.

  2. resolved Nov 06, 2025, 10:59 AM UTC

    The cause was a server hardware failure. Our systems automatically replaced this but we needed to manually intervene for smooth recovery.