Aruba User Experience Insight incident

Login for non Greenlake users failing

Resolved after 6 hours 26 minutes, affecting US Region and Website, on February 13, 2026.

monitoring Feb 13, 2026, 02:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 13, 2026, 08:24 AM UTC
Resolved
Feb 13, 2026, 02:51 PM UTC
Duration
6h 26m
Detected by Pingoru
Feb 13, 2026, 08:24 AM UTC

Affected components

US RegionWebsite

Update timeline

  1. identified Feb 13, 2026, 08:24 AM UTC

    We have identified an issue that is preventing users not on Greenlake from logging in to the UXI dashboard.

  2. monitoring Feb 13, 2026, 02:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 13, 2026, 02:51 PM UTC

    This incident has been resolved.

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