Aruba User Experience Insight incident

UXI Dashboard Login and Provisioning Failing

Major Resolved View vendor source →

Aruba User Experience Insight experienced a major incident on January 21, 2026 affecting Dashboard, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 04:07 PM UTC
Resolved
Jan 21, 2026, 06:26 PM UTC
Duration
2h 18m
Detected by Pingoru
Jan 21, 2026, 04:07 PM UTC

Affected components

Dashboard

Update timeline

  1. monitoring Jan 21, 2026, 04:07 PM UTC

    The ongoing GLP outage is prevent UXI users from - Logging in via Greenlake - Provisioning the UXI dashboard - Launching the UXI dashboard from Greenlake.

  2. monitoring Jan 21, 2026, 04:31 PM UTC

    More details about the GLP outage are available at https://status.greenlake.hpe.com/

  3. monitoring Jan 21, 2026, 06:25 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 21, 2026, 06:26 PM UTC

    This incident has been resolved.