Aruba User Experience Insight experienced a major incident on September 25, 2025 affecting Notifications, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- investigating Sep 25, 2025, 05:15 AM UTC
Our issue alerting system started failing around 23:00 on 24 September. Customers using issue alerts (including webhooks) would have not received any notifications during this time. This should not include alerting for incidents for the customers using AIOps
- monitoring Sep 25, 2025, 07:59 AM UTC
A fix has been implemented and we are monitoring the situation
- resolved Sep 25, 2025, 11:58 AM UTC
This has been resolved. We apologize if there was a delay in being alerted about an issue. We have ensured that this issue will not occur again.