Aruba User Experience Insight incident

UXI Dashboard Provisioning and Login via GreenLake Failing

Major Resolved View vendor source →

Aruba User Experience Insight experienced a major incident on October 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 02:06 PM UTC
Resolved
Oct 07, 2025, 01:30 PM UTC
Duration
—
Detected by Pingoru
Oct 07, 2025, 02:06 PM UTC

Update timeline

  1. resolved Oct 07, 2025, 02:06 PM UTC

    We experienced an issue in the pipeline between the UXI servers and GreenLake that caused: • Delays when provisioning new UXI Application Instances. • Failures when logging into the UXI Dashboard via GreenLake. The issue has now been resolved. All pending UXI Application Instance provisioning requests have been processed, and users are once again able to log into the UXI Dashboard using GreenLake. We appreciate your patience and apologize for any disruption this may have caused.