Is Argyle down?

We are investigating reports of degraded performance affecting Item search in Argyle Link and API. Users may see search results take longer than usual to load. Our team is working to find the cause, and we will share updates here as we learn more.

We have identified the cause of the degraded performance affecting Item search in Argyle Link, and a fix is being applied. Users may still see search results load more slowly than usual while the fix rolls out. We will continue to monitor and will post another update once performance is back to normal.

The issue affecting Item search performance in Argyle Link has been resolved, and search results are loading normally again. We will keep monitoring to make sure performance stays stable. We apologize for any inconvenience this may have caused.

This incident has been resolved. Item search in Argyle Link is working normally, and we have seen no further issues since the fix was applied. We apologize for any inconvenience this may have caused.

We are seeing an elevated error rate and elevated latency in link.

We are seeing an increased error rate on the /v2/open-banking endpoints. Requests are failing at a rate above normal baseline, impacting open banking account connections and data retrieval for affected users.

We have identified the issue and deployed a fix via a new release. Error rates on /v2/open-banking have returned to baseline and requests are succeeding normally. We are moving this incident to monitoring while we confirm the fix holds. No further customer impact is expected. We will resolve the incident if metrics remain stable

This incident has been resolved.

Paystubs endpoint is currently unavailable. We have identified the cause as a vendor incident. We are working on potential fixes.

We are continuing to work on a fix for this issue.

The paystubs endpoint has been restored by shifting traffic to unaffected zones. The underlying vendor incident is still ongoing, but at this point the only remaining impact is slightly elevated data processing latency. We will continue to monitor and provide updates as the vendor incident progresses.

The vendor has confirmed the incident is resolved for the region we operate in. All affected endpoints, including paystubs, are back to normal error rates and data processing latency has recovered. We are monitoring to confirm full stability before closing this incident.

All affected endpoints are fully operational and the vendor incident is resolved for our region. This incident is now resolved. Thank you for your patience.

We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.

Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.

This incident has been resolved.