Argyle incident

Degraded Order Delivery via Encompass Integration

Major Resolved View vendor source →

Argyle experienced a major incident on July 30, 2026 affecting Encompass, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 10:21 AM UTC
Resolved
Jul 30, 2026, 03:11 PM UTC
Duration
4h 49m
Detected by Pingoru
Jul 30, 2026, 10:21 AM UTC

Affected components

Encompass

Update timeline

  1. identified Jul 30, 2026, 12:27 PM UTC

    The root cause has been identified and Encompass team is actively implementing corrective measures to restore normal service.

  2. monitoring Jul 30, 2026, 02:14 PM UTC

    Encompass core services were restored with transactions passing through successfully for many customers. Validations being completed across the remaining components. Orders submitted through Encompass may be delayed for some customers until service is fully restored.

  3. resolved Jul 31, 2026, 09:40 AM UTC

    All Systems Operating Normally