Argyle incident

Degraded Order Delivery via Encompass Integration

Major Resolved View vendor source →

Argyle experienced a major incident on August 28, 2026 affecting Encompass, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2026, 04:42 PM UTC
Resolved
Aug 28, 2026, 06:05 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 28, 2026, 04:42 PM UTC

Affected components

Encompass

Update timeline

  1. identified Aug 28, 2026, 04:42 PM UTC

    We are experiencing elevated error rates for orders submitted through the Encompass integration due to an upstream incident affecting the Encompass platform. Orders may fail or be delayed until service is restored.

  2. monitoring Aug 28, 2026, 05:08 PM UTC

    Encompass services have been restored, and orders are processing successfully. We are monitoring results to confirm full recovery.

  3. resolved Aug 28, 2026, 06:05 PM UTC

    This incident has been resolved.