Argyle incident

Degraded document delivery via Encompass integration

Minor Resolved View vendor source →

Argyle experienced a minor incident on August 11, 2026 affecting Encompass, lasting 13h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 07:30 PM UTC
Resolved
Aug 12, 2026, 08:33 AM UTC
Duration
13h 3m
Detected by Pingoru
Aug 11, 2026, 07:30 PM UTC

Affected components

Encompass

Update timeline

  1. investigating Aug 11, 2026, 07:30 PM UTC

    We are currently investigating this issue.

  2. identified Aug 11, 2026, 10:07 PM UTC

    The issue has been identified as UI rendering limitation. The underlying data is synchronizing normally. We are working on a fix.

  3. monitoring Aug 11, 2026, 10:18 PM UTC

    Fix has been implemented and released. Encompass plugin application might need a refresh of the page for new version to load and display documents again.

  4. resolved Aug 12, 2026, 08:33 AM UTC

    Incident has been resolved.